CONDITIONS OF BOOKING
Deposits
Pre-payment is required for the first night’s accommodation as deposit
on reservations made within 2 (two) days of the date of arrival. This is
non-refundable if the booking is cancelled within 1 (one) working day of
the arrival date (see cancellations)
We reserve the right to pre-authorise credit cards prior to arrival.
A 50% deposit is required for block bookings of 8 (eight) or more rooms
with no refund if the booking is cancelled within 7 (seven) days
of the date of arrival unless we are able to re-sell the rooms.
A 50% deposit is required on all room bookings for Air show
dates, with no refund if the booking is cancelled within 7 (seven) days
of the date of arrival unless we are able to re-sell the rooms.
Full pre-payment is required for all overseas reservations.
Cancellations
As we are a small hotel and dare not overbook, we reserve the right
to charge for any rooms cancelled within 2 (two) full working days
of the expected day of arrival, unless we can re-sell the room. You will
be charged up to a maximum of 2 night’s accommodation. Once accepted
and confirmed by us in writing, your booking is 100% guaranteed
irrespective of the time of arrival.
Late Arrivals
The hotel is locked at approximately 11.30pm; therefore please
advise if anticipated arrival time will be later than this.
Non-Arrivals
If guests fail to arrive for a confirmed reservation without
notification we reserve the right to charge the full room rate.
Cheques: Please note that we no longer accept cheques.
For Meetings, Conferences including special delegate accommodation
rates, please see our
Meetings page.
|